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Last I heard, from what my hobby shop boss told me, they are working on get HO rail, track and turnouts back out onto the market first. That was a few months ago. We've gotten some HO stuff from them, but are currently out of a lot of rail and flex ourselves.
And soon they'll be saying, "hey, we make a lot more profit selling HO stuff than we could with N scale, so why not we just stay HO only?"N scales, "we don't get no respect."
The Railwire is not your personal army.
I have been extremely tempted to drive up there just to see if they have any walk in business, ...
I don't think they have a formal office if that's what you're anticipating. We have a vacation cabin in the area, and I have been checking the available address information (multiple sources). So far it all pretty much points to a pole barn on Mr. Wiggin's acreage on the outskirts of town, south of US36 and Macon Lake dam. I wouldn't plan on any visit without contacting them first.