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In the Digitrax system, it is possible (and, unfortunately, not uncommon) to have more than one throttle controlling an address. I happens whenever somebody does not dispatch or release an address and another throttle "steals" that address. So, that really doesn't explain your issue when you could not select the address at all.
Frankly, the keypad behavior you describe sounds like problems with the "0" and "3" key contacts, where you first don't get any and then get it twice. But, when that happens to me (with older throttles) I can usually get the number if I am persistent.
In your case, it seems like it might have been the command station that was fighting you, but I have no idea why it would. Getting the same address with the same throttle in multiple slots seems really odd. That may be the thing to ask Digitrax to explain.