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I think the pandemic has really made people reevaluate "is this worth the BS?" and the answer has often turned out to be "no".I'm wondering what type of labor reforms we'll see from this. I don't think it's all money, either. Maybe the end to capricious scheduling of low wage employees? Maybe places realizing they can't treat their employees like trash? I'm hopeful, but not optimistic.
One other point not addressed in the article is the caliber of employee who does respond positively to the furlough callback. Most of your really good employees go find jobs elsewhere. Because they can. So, while certainly not universal, your callbacks skew towards less-desirable employees. And even the good ones are disenchanted by the whole process and much more likely to believe what the old-head nay-sayers say in the future. You poison your own well. You will never again be as efficient as you were before. I've been through these cycles on the railroad a few times now. And it's always the same.And it's no better on the exempt side either. The paradigm shift there is so much different than the railroads have ever had to deal with they just don't know what to do. For too long (forever) they've seen the work as a "calling". And, for many of us, it is. But (and this is not a slight) not for the younger generation. It's a job. It can be replaced with another. That pays better. And doesn't have you doing the work that, literally, 4 people did just a year ago. I couldn't tell you how long it's been since I met a new-hire who was excited to work for the railroad. You just can't treat those people the same as you can those who are there as a "calling". Exempt job conditions, both in the field and in the corporate environment, have gotten significantly worse over my 20 years, not better. Compensation, in every form, is literally worse than when I started -- new-hires today are paid less (yes, salary today is LESS than it was twenty years ago), get less time-off, have significantly less health benefits, no longer have a pension, and on top of all of that will work more hours. It's simply not an aspirational career as it once was. Now, for all too many, it's something you do coming out of school while waiting for something better. Retention rates on new hires have plummeted. Attrition on existing employees, once a number that was effectively near-zero, is off the charts. Railroad leadership still views the competition for their employees -- both exempt and scheduled -- as just the other roads. So if times are "bad" for them they don't have to worry about employee retention because there's no where for them to go. And that's just not the way the world works any longer. A skilled journeyman can practically name their price with an employer. And exempts aren't silo'd into "railroading" -- if anything it's the opposite -- and the multi-disciplinary work that they all end up doing makes them desirable for virtually anyone.
Compensation, in every form, is literally worse than when I started -- new-hires today are paid less (yes, salary today is LESS than it was twenty years ago), get less time-off, have significantly less health benefits, no longer have a pension, and on top of all of that will work more hours. It's simply not an aspirational career as it once was. Now, for all too many, it's something you do coming out of school while waiting for something better. Retention rates on new hires have plummeted. Attrition on existing employees, once a number that was effectively near-zero, is off the charts.
I have little sympathy for industries or companies who decided the way to "maximize short-term shareholder value" was to minimize labor costs. especially in an industry that is mostly all about labor. They rolled the dice and lost. Bigly.
The paradigm shift there is so much different than the railroads have ever had to deal with they just don't know what to do. For too long (forever) they've seen the work as a "calling". And, for many of us, it is. But (and this is not a slight) not for the younger generation. It's a job. It can be replaced with another. That pays better. And doesn't have you doing the work that, literally, 4 people did just a year ago. I couldn't tell you how long it's been since I met a new-hire who was excited to work for the railroad. You just can't treat those people the same as you can those who are there as a "calling". Exempt job conditions, both in the field and in the corporate environment, have gotten significantly worse over my 20 years, not better.