Author Topic: CSX Spririt of America Dash 8 Replacement Cab  (Read 1154 times)

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flight2000

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CSX Spririt of America Dash 8 Replacement Cab
« on: December 14, 2013, 02:33:43 AM »
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When Atlas delivered the CSX Spirit of America Dash 8-40CW  a few months ago, the factory Atlas used put the wrong cab on it.  In response to the mistake, Atlas (aka Paul G.) posted this over on another forum:

"On the recent N scale Dash 8-40CW release, the incorrect cab was used on the CSX Spirit of America (road number 7812) locomotive, Atlas item numbers 51942 (analog) and 51977 (DCC). Correct replacement cabs are available at no cost by sending a copy of your box label via mail to Atlas Model Railroad Company, 378 Florence Avenue, Hillside, NJ 07205 or via email csdept@atlasrr.com using the subject CSX cab."

This is why I love Atlas and will continue to buy their stuff..   :D

Cheers,
Brian
I've never met a covered hopper I didn't like.... :)
My (HO) NW Ohio Layout Feed: https://www.therailwire.net/forum/index.php?topic=57633.msg793742#msg793742

sundowner

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Re: CSX Spririt of America Dash 8 Replacement Cab
« Reply #1 on: December 14, 2013, 07:09:14 AM »
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Cool, "Spirit of America" just look wrong with that Conrail cab.
Funny thing is they made a special run for the N-scale collector with the correct cab, only difference is the presidential seal instead of 7812.
Which ever side of the track I am on is the right side.

TiVoPrince

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Re: CSX Spririt of America Dash 8 Replacement Cab
« Reply #2 on: December 14, 2013, 07:59:40 AM »
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Takes
a classy outfit to freely admit making a mistake.  And a true class act to resolve the issue in the customers favour.  Thank you Atlas, I don't need a replacement, but it makes me smile that Atlas does things this way...
Support fine modeling

Atlas Paul

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Re: CSX Spririt of America Dash 8 Replacement Cab
« Reply #3 on: December 16, 2013, 08:24:06 AM »
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Railwire was down when I was posting, then I went home.  I'll put up an "official" post now that it is working.