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Jon, geez, thank you for reminding me! I sent an inquiry to BLI, set the unit aside, never heard back, and forgot all about it.... I guess I have too many projects on my hands, can't keep it all straight.I just sent another inquiry to BLI support and will give it a few days. Meanwhile, I did another CV8=8 reset, took the shell off and tried the reset button with no luck. Everything seems reset to factory defaults, but it's still mute. Loco runs fine.... I don't see any loose connections, either. Glad you asked!Otto K.