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In basic English: The way I interpreted it, it was a software issue, due to the new server software and the old site software no longer speaking the same language. What Ed did was to change the way the site "spoke" to the server so that the two could understand each other again.
Is THAT all it took? I would think that the programmers could have easily written the new software to accept either version, knowing the older versions accepted the American spellings.
... the folks who can parallel program are fewer in number then Zn# modelers working in brass ...
... looking for experienced COBOL programmers to fix/modify the system. I wonder how many takers they got?