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I recently had a Kato loco (straight-wound 5-pole motor) which had a dead spot similar to what you describe. Rotate the armature (or flywheel) slightly and it would start up. I took the motor apart, and after some resistance measurement I determined that one commutator segment was not connected to the wire attached to it. I suspect it came from the factory that way. In those motors the insulated magnet wire is crimped to the commutator and apparently the crimp didn't break the enamel, so the wire was not electrically connected to the commutator segment. I carefully scraped the wire's enamel near the crimp, and soldered the wire to the commutator segment. That fixed the motor.
This may answer why an open coil does not completely degrade the motor performance.Conrad