I wish I could get complete, decorated shells from them like we can from Atlas.
Dave you can. If they have them in stock they will sell you what you want.
I bought a SD45T-2 really cheap at a show with a shell I didn't want, so I figured I would email them to see if they had any of the ones I wanted and if I could buy one direct. They told me they did indeed have the one I wanted and asked what I was going to do with the old shell. Told them I planned to sell it on Fleabay and they wrote me back and told me to send the entire unit intact and they would swap it for me.
I got it back within a week or so.....NO CHARGE for the shell, swapping or return shipping.
Another buddy bought what was suppose to be a like new Amtrak AB F units, when he got them home they were TRASH! Shells were glued onto the chassis, missing couplers, didn't run, on and on and on. I told him to contact IM to see if they had parts. This was after my above experience. They told him the same thing, SEND THEM TO US. Within a few weeks, he got a call saying they had repaired everything, they rebuilt the B unit and
replaced the A unit with a new one! The only thing they didn't have was the Amtrak shells but offered him the choice of what they had left! They only charged him $50 and returned them with free shipping.
I have never had a bad experience with Intermountain! Very Friendly folks.
Allen...
