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I've ordered many things from Plaza Japan and always had a great experience. With shipping fees, the price can just about double so I try to combine orders. Sometimes they will arrive quickly, clearly shipped air. Sometimes it takes a month or so. I suspect they are just picking what is cheapest. At least in the States, I've never had to pay any sort of duty. Plaza Japan often (always?) sends a little gift in the package, usually a small foam/rubber toy more centered around their animi business. Some day I need to gather these up and use them in a gondola load. Be sure to look at the Japanese newspaper they use for packing material.
However, the wheels on the Tomytec chassis are quite a bit out of spec, being far too narrow to run well on Kato Unitrack. The spacing between the inner wheel faces needs to be widened. Rather than putz with them, I thought it best to check in with TRW … any instruction on how best to bring the wheel spacing on the trucks into spec?