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We kind of saw the same thing with MBK --- nice downtown Baltimore location with a great atmosphere then they moved to Cockeysville with a smaller store front -- then eventually the webstore took over completely .. at least they are still in biz
Not only are they still in business, they are shipping out over 600 orders a day. Their business model has been a massive success.
They are the Amazon of the model train world. Not gonna lie, it's a minor point of professional pride that I was part of laying the groundwork for that. But that said, and in the same way that we know the way that Amazon has messed with the non-model train retail world, I also wonder about the effects that their business has on the rest of the hobby shop world. A big difference is that MBK isn't using TedsWebServices to subsidize their retail business, but I can't help but think that their success in focusing on the "big ticket" stuff (and turning and burning it) is partly responsible for the difficulty that small shops have. They can no longer subsidize the inventory cost of racks of those $3 detail parts (that we all love) with $250 locomotive sales. No shop is gonna survive long on selling just flex track and paint. Perhaps the ascendency of shops like MBK, TTH, etc... and our desire to always save a few bucks has contributed to the downfall of the smaller shops.Yes, I know, this is capitalism and a system that works in the aggregate, but it doesn't always result in the best outcomes for everyone.
For several decades, you could say the same thing about BLW, up until very recently.
How many of those $250 locos will the small shop have in stock?The two nearest Kato dealers are about an hour's drive away from me.Neither one stocks the latest 20th Century Ltd train sets and locos.To buy it from either one would require two two-hour round-trips, one to place the order and another to pick up the items.Even if there was no COVID to worry about, it was so much easier to order it from MBK, who had over a hundred in stock.
That's true, but if it weren't for the big discounters, it's possible that you might still have somewhere closer that would also have some other stuff you might want, need, or find useful. I'm talking about having a vibrant ecosystem that provides the best overall experience for hobbyists.
And yet last night Caboose did their Facebook live webcast. No mention of closure or failure. It's an odd situation indeed.
They will probably come back as an online shop ....
They will probably come back as an online shop only a la Radio Shack or recently Modell's in the Northeast.
To what end? With inventory managed like they did at the B&M? Pshaw.
Based on the text of the announcement, I would not hold my breath. More to the point, one does not simply wake up one day and decide to open an online retail shop especially (a) in a niche specialty market (b) with many thousands of SKUs and (c) with razor-thin margins and (d) built upon the remains of an already failed web presence and (e) with a great deal of existing competition that has a large loyalty base and (f) nothing to distinguish oneself from said competition other than a brand name that now has been very seriously tarnished in the minds of many customers and suppliers alike.But hey, you never know....Ed