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The last year or two at the old factory, getting parts was a hit or miss situation. With the new factory, parts orders are placed with every production run, so the parts inventory should improve as we start getting more and more locomotives in.As Brian said, if you are looking for something and don't see it on line, call or email our customer service department. We have moved to a new software platform for our online store, and in theory everything should have transferred over that was in the old system, but we have found there are things that didn't as they should have, so it is possible we have something that is not listed (or for some reason, the "show online" button is turned off) so it is best to ask.
I recently emailed the parts dept about undecorated (or decorated) shells for B40-8W and C40-8(W) and they didn't have them.
Have they ever had the C40 shells?I sold one of my shells to an a$$hat when they first came out, assuming I could replace it at some point in the future. I check periodically but have never found any on there at all.
I would never have believed that getting parts from our facility in China coud be so difficult but at Rapido we often don't get all the parts we ask for/order - if you order "x" number of cars then the "logic" at the factory seems to be make "x" number of componant parts - asking for 100 extra "XXX part" seems to flumix the flux capacitor of the system..... beats me why but it does.....sigh.
I'm finding the world is running out of sets of SD26 cab glass. That is going to make my GP chop jobs a little more difficult.
I'm finding the world is running out of sets of SD26 cab glass....